Shipping policy

When you purchase a digital pattern: Shipping is free of course. When you've made a purchase of a PDF pattern, you can download your pattern files instantly. You will reach them in three ways: at the order confirmation page, in your order confirmation e-mail, and on your account history when you're logged in at the website. Make sure to download the files and save them to your computer. 

When you purchase a printed pattern: I ship your order within 1-2 holiday free working days, usually 1 day. The shipping time is usually 1-2 days (to Sweden) and 2-6 days (to Norway and EU-countries). Note that orders made during the weekend will be sent on the Monday after the weekend. 

If shipping delays occur (without me notifying you about it), contact me via e-mail, info (@) threadsbycaroline.com. If you haven't received your order within 10 days after ordering, contact me immediately so that I may help you.

if you want to know the estimated delivery time for your country, please contact me or see the info on PostNord's website.